Free Return

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. 
For free returns and exchanges, you may visit any of our branches with a receipt or proof of purchase to initiate a free return or exchange.
For online returns or exchanges, you will be charged shipping fees + 25 EGP fees. To initiate a return, as for returns, you will be charged shipping fees + 10 EGP.

Please contact us via WhatsApp at 01206016066.